Patients are a healthcare provider\u2019s main priority. Everything we do is to improve a patient\u2019s quality of life. To celebrate and remind providers of their needs, National Patient Recognition Week is from Feb. 1 through 7. This week is meant to encourage all healthcare providers to emphasize patient care and empathy.<\/p>\n
Patients should always be the focus. While any doctor is treating a patient, sometimes their concerns can be overshadowed by only emphasizing the diagnosis. This is always wrong and can come at the expense of the patient\u2019s well-being. All providers should keep patient care at the forefront and constantly remind themselves that they\u2019re at the center of the healthcare universe. We\u2019re not just eliminating viruses, repairing bodies, or analyzing tests \u2014 we\u2019re helping human beings.<\/p>\n
John O\u2019Malley, a healthcare service worker, first proposed Patient Recognition Week. He suggested that providers redouble their efforts to protect their patient\u2019s needs. O\u2019Malley wanted to create a holiday to remind every provider that patient care matters and promote a culture emphasizing the humanity of healthcare.<\/p>\n
This humanity is often ignored. Some providers fail to respect their patient\u2019s needs during treatment. For example, noisy nurse stations commonly cause sleep interruptions, while poor bedside manners create unnecessary unease and distress. Some providers don\u2019t excel at informing patients about the nuances of treatment. National Patient Recognition Week is an opportunity to remind all providers to recommit to healthcare.<\/p>\n
At Eye Plastics Associates, we don\u2019t need an honorary week to remember the importance of our patients. We owe everything to our patients and do everything we can to make them feel safe, confident, and informed. We strive to provide an environment that caters perfectly to patient needs, and a place you would feel comfortable enough to recommend to your family.<\/p>\n
We don\u2019t force any calls to enter a phone tree; every call goes right to our staff. We don\u2019t like pushing seven buttons just to talk to a physician\u2019s office, and we don\u2019t want that for you either. A personal touch in an uncertain setting like healthcare can mean a lot, so we do our best.<\/p>\n
Another priority is to keep patients educated on their diagnosis and treatment plan. We understand that surgery can be scary. Unless you\u2019re a doctor with years of training, it\u2019s hard to know why and how any operation works. This often causes uncertainty in our patients. The only way to get patients out of the dark is by enlightening them.<\/p>\n
Another priority is to keep patients educated on their diagnosis and treatment plan. We understand that surgery can be scary. Unless you\u2019re a doctor with years of training, it\u2019s hard to know why and how any operation works. This often causes uncertainty in our patients. The only way to get patients out of the dark is by enlightening them.<\/p>\n
We explain everything in detail for every operation, no matter how complex or nuanced. We encourage every question and even offer to answer questions outside of an appointment. There are no stupid questions, especially in healthcare. <\/p>\n
Many of our patients have anxiety, either in general or about surgery. If any patient is anxious, we encourage them to let us know. We can work something out and strive to give everyone the best possible experience.<\/p>\n
I want patients to love coming to our office. When they leave after a procedure, I want them to say, \u201cThat wasn\u2019t as bad as I thought.\u201d Healthcare doesn\u2019t have to be scary, and it\u2019s up to healthcare providers to ensure patients feel heard and assuage their anxieties. National Patient Recognition Week is a year-round effort for Eye Plastic Associates.<\/p>\n","protected":false},"excerpt":{"rendered":"
Reflections On The Impact Of National Patient Recognition Week Patients are a healthcare provider\u2019s main priority. Everything we do is to improve a patient\u2019s quality of life. To celebrate and remind providers of their needs, National Patient Recognition Week is … Continue reading